Services

 Almost 80% of our revenue is based on value added  services

A New Level of Added Value

ICT investments must be complemented by quality consulting, implementation and support services, ensuring that money and effort spent is contributing to the overall effort to remain competitive, innovative and cost effective. We are determined in providing professional services of high quality, that give real value to our comprehensive solution portfolio.

 

 

Our consultants assist you in identifying your actual technical and business needs, set goals and develop a strategic roadmap to ICT transformation. We use state-of-the-art methodologies and process analysis to respond to emerging needs in the areas of business analysis, legacy application modernization, ICT enterprise-wide architectures, integration strategy, network redesign, data center transformations, ICT studies and ICT security.

Assessment services help keep your IT environment up-to-date. We assess its life-cycle status, support coverage as well as its readiness to transformation. We apply our assessment services in the areas of enterprise management, security & compliance, access & application delivery, information & storage management, business continuity & disaster recovery, data center transformation & virtualization. In particular cases we also provide proof-of-concept (POC) services to demonstrate new technologies & solutions, based on real business cases.

Our holistic approach to technology makes us the ideal partner for integration & consolidation services from the infrastructure level to business applications and vertical solutions. The integration services include: Infrastructure and Data Center transformation, network consolidation and performance tuning, application virtualization, RDBMS consolidation, system and data migrations, business applications transformation and migrations, technology refreshments.

We develop software based on state of the art technologies, analysis, design & testing methodologies and tools. Our on-demand software products have been recognized by our clients and partners for their functionality, usability, reliability and efficiency.

Our project and service management team is composed of certified professionals according to international best practices (PMI, PRINCE2, ITIL) and has successfully implemented challenging and complex ICT projects with high client satisfaction. The projects range from large-scale infrastructure projects to complex software development and customization systems. Our services include management of project resources, schedule & deliverables, partner/subcontractor management, risk management, financial management, change, risk and configuration management.

Cloud computing delivers exceptional on-demand infrastructure, agility, and cost advantages. We provide an holistic approach to developing and utilizing the cloud, based on our expertise, our data center facilities and our partnerships with leading international vendors. We remove the management and cost burden of owning IT by offering it to our clients as an on demand service.

Our infrastructure and managed services enable our clients to simplify their IT operational demands while simultaneously eliminating unnecessary costs.

We provide a full range of support and maintenance services both on the infrastructure level and business applications. The services include: Hardware and System software support based on any type of SLAs, Help-desk, on-site and off-site support, IT services outsourcing, software support, bug fixing, software functionality enhancements, tech refresh, re-platforming, and application transformations.

To remain competitive and offer quality services, we constantly monitor our levels of services through our robust Quality Management System which is ISO 9001:2008 certified. Among other tools, we use: project quality plans (PQP), functional and quality tests, quality assessments, quality audits, quality control and evaluation of the software development life-cycle, assessment and implementation of Service Level Agreements (SLA).

DevOps marks the biggest shift in attitude within organizations, it is a new culture, a new way of thinking, a means of innovation  that are developed in order to improve IT service delivery and operational efficiency. It emphasizes on communication and integration between software and IT operations, by removing the silos and enhancing collaboration. In our effort to meet our clients’ needs, we adopted DevOps services first in our own technical environment and we realized that code was deployed easier and with greater flexibility.
Currently, we are in the process of implementing complex projects for international clients and we steadily gain their trust for the flexibility and reliability we brought to their environment.

UniSystems Headquarters

19-23, Al.Pantou str.
176 71 Athens, Greece
+30 211 999 7000
+30 211 999 7100

CONTACT US

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